The Department of Employment and Labour’s Unemployment Insurance Fund (UIF) in the North West has paid over R5.7 million to UIF beneficiaries during the service delivery drive that started at the beginning of August.
The UIF bus service was launched in June by Minister Thulas Nxesi and has been travelling all over North West the past month. The bus service aims to reduce long queues at labour centres, and reach areas far from the centres.
During this service delivery drive, the North West bus has been to 18)venues within the four District Municipalities in the province and serviced over 700 clients.
According to the Deputy Director, UIF in the North West, Selete Qhamakoane, they used this tour as a pilot to see which areas needed more visits and how best they can service the clients in far lying areas that are not within easy reach to the local offices.
“This was our debut tour and we have since learned and understand our dynamics better in terms of which areas we can extend our stay at and which ones can remain the same. Therefore, our schedule will change for the coming months until we are satisfied that all the clients are covered,” said Qhamakoane.
“This bus is equipped with a server that allows the rendering of all our UIF services possible. Our clients whom we have serviced can attest to our fast and efficient on-the-spot service they have been receiving. Singing, dancing and ululations have been a norm in this bus,” she concluded.
A new scheduled is being developed and will be shared with clients through the normal channels that the department has been using to communicate with them. The UIF bus service is a permanent service that will service the whole of North West.