Following the armed robbery inside a bank in Hartbeespoort last week during which a customer lost a substantial amount of cash, the bank responded by saying it regularly reviews its security measures.
A businessman was robbed at gunpoint by three armed robbers inside FNB Bank in Village Mall on Tuesday, 7 December, while waiting to deposit a large amount of cash.
Following an enquiry by Kormorant about security measures at the bank and whether FNB is liable for the stolen money, Lee-Anne van Zyl, CEO of FNB Points of Presence, said such incidents are rare, and the bank regularly reviews its “multi-layered security measures to protect customers, employees and banking infrastructure.” “We also encourage our customers to consider using cash management services, including our SmartBOX™ and SmartTILL™ solutions for business premises. These services can significantly reduce the safety risks associated with carrying large sums of money.” She said FNB strongly condemns the regrettable incident and continues to support the police investigation. “Due to the pending police investigation, we cannot provide any further details on the matter.”